Document Process Transformation

Streamline business processes by bridging the gap between transactional application-based workflows and document-based workflows. In many business processes, there are manual gaps between isolated “silos of automation.” These manual gaps are typically the document-centric phases of a process For example, consider a loan application or a claims submission. The front end of the process is often a forms-based user experience, where information is being captured to initiate the process. Some of the information will be processed automatically as a transaction. Other parts need to be rendered as a document for human review and analysis.

At the end of the application and approval process, much of the information needs to be captured by back-office systems as a transaction (e.g., open account) and rendered as a new set of documents, which are published as static artifacts (e.g., acknowledgement letter, etc.) and handled as a traditional publishing process. xfy helps to bridge the manual gaps between silos of automation, blending the worlds of transaction processing and document workflow in ways that will accelerate cycle time, increase process throughput and reduce risks associated with error introduction.

Key Benefits

• Accelerated process cycle times – Reduce processing costs while at the same time improving business responsiveness
• Increased process throughput – Improve processing volumes without adding resources
• Reduced error and risk – Eliminate manual re-entry of existing date and present the correct information at the right point in the process